Moving OnJanuary 27, 2005
So I wrote an email to the carpet guy. It was a good email saying "I know you were sick, I gave you two months to respond by mail, perhaps email is a better method for you. I'd love to hear why I haven't ever heard from you, by phone or by mail." I attached the old letter as a reminder, in case he had never received it, since I knew his office help was stunningly unhelpful.
I got an email back.
It said I was free to pay for the $750 polygraph to prove that his employee (who wouldn't lie) was telling the truth about not burglarizing my home.
I sat on the couch for a while and thought about how freaking MAD I was. Then I called him. A woman answered the cell phone, but I bamboozled my way around her, "Who is this?" "Oh, this is Ruth, returning his phone call." "What call?" "His call. This is Ruth." "Ruth?" "Returning his phone call. This is Ruth." But every time I said Ruth, I kind of mumbled it, until she gave up in frustration and handed him the phone.
"Hi, Michael," I said very clearly. "This is Rachael."
You could almost hear the "oh, shit," in his pause.
We proceeded to argue for the next twenty minutes. And I hate arguing. He went on and on about how he believed his employee, and how I was just trying to get a free carpet cleaning, and how every time he had talked to me before this he had told me that -- "YOU HAVE NEVER TALKED TO ME IN YOUR WHOLE LIFE BECAUSE YOU HAVE NEVER CALLED ME BACK!"
He insisted we'd had more than a few conversations in the past. He also accused me of being a scam artist, at which point, I do have to admit, I said, "You are an IDIOT." But I don't think he heard me. Even if he did....
It didn't end well. He never, ever saw my point that had he just been polite, the first time I called, I would have let it drop, months ago. But somehow, I feel better, just knowing that he's an asshole. You know? The world is full of them, and I wasn't being ignored anymore. Oh, he wasn't ignoring me, boy howdy. I did threaten that I would publish his unlisted phone number on my site and have YOU all call him, but I think that would reach right over into meanness, and I'm trying to stay on this side of nice. Trying.
But. In the post below, I give my review of his service and company. I've researched libel and slander, and he can't sue me for the things I wrote. (Aside - I was interested to read here that I can freely call him an asshole, because name-calling cannot be proved true or false. Heh.)
And I can't wait to be the first hit when google-searched for info on carpet cleaning in this area. And I'm happy to share my review.